Your own Care Advocate — covered by insurance. 

Get personalized healthcare navigation with Papa Community Care Advocates, working for you to get the care you deserve.

As low as $0 with Medicare

Papa Community is covered by Original Medicare, Aetna and Florida Blue (BCBS) Medicare Advantage plans. If you also have Medigap or Medicaid, your out-of-pocket cost may be $0.

We review your insurance before your first doctor visit and explain what to expect—no surprises.

* We currently do not accept HMO plans.

How your Care Advocate supports you

Transportation
Help find affordable transportation options.
Housing support
Help find affordable housing programs you might be eligible for.
Care coordination
Help find and schedule doctor visits.
Insurance & billing
Help understand your insurance coverage and claims.
Healthy meals
Help find affordable, nutritious meals to make daily living easier.
Financial assistance programs
Help find and apply for financial assistance programs for your healthcare needs.

How Papa Community Works

1

Schedule a virtual doctor visit

Schedule a brief virtual visit from home. Your Papa Community doctor will listen to your challenges and create a plan for your Care Advocate.

2

Call with your Care Advocate 

Your Care Advocate will take time to understand your situation, goals, and the kind of support that will help the most.

3

Ongoing personalized support 

Your Care Advocate will help you find the right resources and navigate the healthcare system – they are here for as long as you need. 

GET STARTED

“If your needs are multiple and varied, you can benefit from Papa Community."

Papa Member

Support that’s on your side

Your care team includes physicians, clinical leaders, and certified Community Health Workers dedicated to advocating for your needs.

Dr. Fernando Diaz

Physician Partner, MD

Alisa Rubin

Clinical Operations Lead, LCSW

Tonya Harris

Care Advocate, CCHW
Care tailored to your needs

Your Care Advocate will take time to understand what matters most to you and help you navigate each next step.

Expertise at your finger tips

Your Care Advocate has hundreds of hours of experience navigating the healthcare system and your local resources. 

Support you can count on

Your Care Advocate is fighting for you to get the care you deserve - always putting you first.

Get Started with Papa Community

“They were very diligent and stayed in communication. I recommend them to anyone.”

Papa Member
Frequently asked questions
What is Papa Community?
Who can use Papa Community?
How much does Papa Community cost?
Why do I need a doctor visit first?
How does the doctor visit work?
What kind of help can I get from a Care Advocate?
Who are Papa Care Advocates?
Is my information safe?
How do I know if my insurance is accepted?
Do you accept all Medicare plans?
Where are your services available? 
Who provides your clinical care?

Got more questions? 

You can email us at community-support@papa.com or call us at 786-730-6981. We are available Mondays to Fridays from 10am ET to 4pm ET. If we are unavailable to assist your call, please leave a voicemail and we will return your call as soon as possible.