For Florida & Texas Medicare members
One person who keeps your healthcare organized
Your Care Advocate helps you find the right doctors, get your records where they need to go, and walk into appointments knowing what to ask. Covered by Medicare, as low as $0.
As low as $0 with Medicare
Papa Community is covered by Original Medicare, Aetna, Florida Blue (BCBS), and BCBS of Texas Medicare Advantage PPO plans. If you also have Medigap or Medicaid, your out-of-pocket cost may be $0.
* We currently do not accept HMO plans.
Personalized support
What your Care Advocate can do
1
Help you find in-network doctors or specialists and make an appointment.
2
Coordinate with your care team to get any test and imaging results to the right doctor.
3
Help you prepare for your appointment, so you feel confident talking to the doctor about your needs.
4
Keep track of what is outstanding across every doctor you see.
What Papa Community does, and what it does not do
Your Care Advocate is not a doctor and does not give medical advice. They help find the right doctors for you, and make sure they get the information they need to best help you.
What to expect
1
Schedule a virtual doctor visit
A short virtual visit comes first. It is what makes your Care Advocate part of your covered care.
2
Call with your Care Advocate
Your Care Advocate takes time to understand your situation, goals, and the kind of support that will help.
3
Ongoing personalized support
Your Care Advocate stays with you, follows up, and helps you navigate the next step.
A common concern
“I already have a primary care doctor.”
Your doctor treats you. Your Care Advocate helps with the work between visits, including finding specialists, organizing records, preparing questions, and following up on next steps.
Support that’s on your side
Your care team includes physicians, clinical leaders, and certified Community Health Workers dedicated to advocating for your needs.
Dr. Fernando Diaz
Physician Partner, MD
Alisa Rubin
Clinical Operations Lead, LCSW
Tonya Harris
Care Advocate, CCHW
Get Started with Papa Community
Answer a few questions to check your coverage. It takes about two minutes.
Prefer to talk to someone? Call 786-730-6981, Mon–Fri 10am–4pm ET, or leave a voicemail and we will call you back.
Frequently asked questions
Does this replace my doctor?
Will you talk to my doctor for me?
Can you come to an appointment with me?
Can my family be involved?
What is Papa Community?
Why do I need a doctor visit first?
How much does Papa Community cost?
Where are services available?
Is my information safe?